Technical Support Engineer

  • Job Reference: RE0899TS
  • Date Posted: 20 May 2025
  • Recruiter: Rise Executive Search
  • Location: West Sussex
  • Salary: £40,000 to £50,000
  • Bonus/Benefits: NEG DOE Plus Bonus, Pension & Other Benefits
  • Sector: Sales & Marketing
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Paul Brewin
  • Email: p.brewin@rise-exec.com
  • Telephone: 07981085366

Job Description

Technical Sales Support Engineer – Office based – West Sussex. Process Control & Automation up to c. £45K base plus Bonus, Pension, & other benefits.

Fantastic opportunity to join a market leading and progressive company in the automation and control sector as an Internal Technical Support Engineer for Process Control & Automation products. 

The Company 
One of the leading providers of innovative communication interfaces, IS interfaces, Temperature transmitters and signal conditioning, Intrinsically Safe displays, explosion protected, Hazardous Area certified, ATEX solutions and other complimentary automation products and components with leading customer service and expert support.

The Role 
As a technical sales engineer, you will be supporting sales of the process automation range of products and the full product range into existing and new customers through responding to customer technical and applications enquiries, supporting the external sales team with the same, and engaging in pro-active identification of sales opportunities and projects in the UK. You will be involved with a wide variety of customer types such as End Users, Panel Builders, System Integrators, OEM’s both directly and via a Partner Distribution Network, as you manage incoming enquiries from the established customer base and access information on potential customers for development. To assist your success in this you will receive comprehensive on going product training. 

You will be full time office based, hybrid working is not available, you will be working closely with the rest of the sales team and sales managers along with other internal contacts in manufacturing. We are seeking candidates located within a commutable distance of the office premises, which are in a great location for public transport use. 

The Candidate 
For this technical support engineer position, prospective candidates MUST have the following attributes, skills and experience: 
Be an excellent communicator, negotiator and presenter, passionate about building lasting client relationships.
Previous technical support experience or may a field sales engineer seeking to move internally possessing a technical qualification and knowledge of ATEX/IEcex standards.

Ideally have an engineering qualification in a relevant subject such as ONC, HNC level in Electrical/Electronic Engineering. 

 

Post codes used are for advertising purposes only and do not represent the location of the employer.

To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.