Technical Support Engineer

  • Job Reference: RE0839TS
  • Date Posted: 24 April 2024
  • Recruiter: Rise Executive Search
  • Location: Hampshire
  • Salary: £35,000 to £40,000
  • Bonus/Benefits: Plus Bonus, Pension 25 Days leave plus Stats
  • Sector: Engineering, Sales & Marketing
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Paul Brewin
  • Email:
  • Telephone: 01623 640544

Job Description

Internal Sales Engineer Industrial Electrical Control & Automation Circa £35K - £40K NEG DOE plus Bonus, Pension, other benefits.

Our Client has a requirement for an Internal Sales Engineer with experience in Electrical Engineering to provide technical knowledge to the external customer base, internal sales team, and support the field sales team, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. Probably living and commuting from within the Southampton, Eastleigh, Winchester, Fareham, Portsmouth areas of Hampshire, ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors etc..

You will be responding to and handling all product technical enquiries, with further support from specialists and suppliers when required.  You will be required to understand and able to identify the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability.

In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer or an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills.

Knowledge and Experience

  • GCSE Maths and English (or equivalent)
  • ONC/HNC in Electrical engineering (or equivalent electrical engineering qualification)
  • Good working knowledge of Microsoft Office and data entry systems
  • Full clean driving license
  • Experience in similar sales /customer service environment.
  • Experience with an electrical engineering role, or a background in electrical distribution would be an advantage.

To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion.